Frequently Asked Question
What is a Pre-Loved riding gear store?
Pre-Loved riding gear refers to motorcycle riding apparel that has been previously owned and used by someone else before being sold or transferred to a new owner.
We offer premium branded pre-Loved riding gear with the aim of making it accessible to the biking community, thereby ensuring affordability and safety for every rider.
How to purchase Pre-Loved riding gear on your website?
Start your online shopping journey: visit the www.store.asteride.co, find offers, select items, apply the code, pay, and celebrate your purchase.
Is the pre-Loved riding gear in good condition and safe to use?
Yes, all of our products undergo a thorough cleaning process, including washing, dry cleaning, and, if necessary, polishing and repairing when needed before being provided to our valued customers.
Can I sell my own Pre-Loved riding gear on your platform?
We are sorry, but at the moment, we're only able to accept bulk orders.
What types of riding gear do you are you selling on your Pre-Loved riding gear store?
At the moment, we've got a variety of riding gear available, including riding jackets, riding pants, jeans, motocross pants, and racing suits.
Do you provide information about the gear's history and usage?
Actually, due to our substantial bulk purchases, we don't receive the history of the gear.
What brands do you carry?
We offer a wide selection of European, American and popular brands from all over the world, including popular names like Alpinestars, Dainese, BMW, Yamaha, Rev’it, Honda, Hein Gericke, Firstgear, and more.
Is there a return or exchange policy for the gear?
Yes, you can review our return policy by clicking here: Return policy
How are prices determined for Pre-Loved riding gear?
We have an internal pricing system based on the brand, condition, and the quality of the material used in the garment.
Is there a sizing guide available?
Yes, we offer a size chart for riding jackets only, but for precise measurements of all dimensions, kindly refer to the product description of the item.
What payment methods are accepted?
We exclusively accept online payment methods, including credit cards, debit cards, net banking, and UPI
Do you offer discounts or promotions?
Absolutely, we've got discounts right there on the homepage of our website.
What is your shipping and delivery process for riding gear?
We partner with reliable courier services to ensure that your items arrive safely and in a timely manner.
Can I track my order?
Yes, customers receive a tracking ID once the item is collected by the courier company.
Is my personal information secure on your website?
In accordance with our policy, we do not disclose your data to any third party. Your personal information is held securely.
Do you have a customer support team for riding gear inquiries?
Yes, you can reach out to us online via Contact us form, email, or by directly contacting us through our Whats App number
What is the condition rating system for your items?
We categorize our products into five distinct categories based on the condition of the gear: Slightly damaged, Good, Very Good, Like New, and Excellent.
How can I stay updated on new arrivals and promotions for riding gear?
Feel free to follow us on Instagram at 'Asterideapp' or join our WhatsApp business channel. We regularly update both platforms with our latest stock.
What should I do if I encounter an issue with my riding gear order?
Please feel free to reach out to us via phone, email, or Whatsapp if you have any concerns. We'll make it a priority to address and resolve them for you.